Refund policy
When PDF Leader issues refunds, how to request one and how long the money takes to reach you.
When you can request a refund
If a paid feature did not work as described, if you were charged after cancelling, or if a duplicate charge was taken, contact us and we will make it right.
How to request one
Email billing@pdf-leader.com from the address linked to the payment. Include the date of the charge and a short description of the problem. Requests are usually reviewed within two business days.
Processing time
Approved refunds are returned to the original payment method. Depending on your bank, the money typically appears within five to ten business days.